CINCINNATI — If you bought season passes or tickets for Reds games that have since been canceled in light of the COVID-19 pandemic, the Cincinnati Reds announced Wednesday what options you may have for using those tickets or getting a refund.
According to an update on their ticket policy on the Reds' website, fans who purchased tickets directly from the Reds or Tickets.com for any home game through May 28, 2020, have a few different options.
For season-ticket members:
Your first option is to do nothing. If that's your choice, you'll simply be credited toward the renewal of your season tickets for the 2021 season. The credit will be equal to the purchase value of March, April and May games from 2020 tickets and parking passes.
Your second option is to request a refund. To do this, you have to go online and submit a request for this refund, which will be available up to Sept. 20, the website said.
For group tickets:
Like season-ticket members, your first option is to also do nothing and accept the credit to your account equal to the purchase value of your tickets and, when applicable, parking, Hall of Fame passes and All You Can Eat passes. This credit can be used for any 2020 or 2021 regular-season home game.
The second option is to exchange your tickets for a different game that, hopefully, hasn't been canceled. To do this, contact your group sales representative about an exchange.
The third option is to request a refund. To do this, email Groups@reds.com to request a refund. These refunds will also be available until Sept. 20.
For single games, including the pick 6 plan, flex ticket pack and holiday gift pack:
Again, your first option is to simply do nothing and a credit will be applied to your account, which can be used for any future 2020-2021 game.
Your second option is to go online and request a refund for your tickets any time between now and the Sept. 20 deadline.
