MIDDLETOWN, Ohio — All AT&T customers in Middletown should now be able to call 911 without any issues.
The Middletown Division of Police said its communications center was notified by the company around 4 p.m. Tuesday about a "network event" that could cause some connection issues if customers needed to dial 911.
Middletown Police Communication Supervisor Shelly Meehan said the issue was restored around 3:30 a.m. Tuesday.
According to Meehan, the "network event" was resolved after AT&T fixed a defective fiber.
According to a Facebook post from the police department, those impacted were customers who are served out of AT&T's Middletown, Ohio Central Office.
A spokesperson from AT&T said all towers in the area are working and there should be no service issues impacting anyone's ability to call 911.
This is not the first time something like this has happened. In 2017 the FCC launched an investigation into AT&T after customers across the nation were unable to call 911.
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